Ethical Trade Coordinator
About Sedex
More than 85,000 businesses across the world have made Sedex their trusted partner in creating a more socially and environmentally sustainable supply chain.
From our platform’s unrivalled data insights to our team’s expert guidance, Sedex makes it easy for companies to manage, assess and report on sustainability performance.
Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable.
Our Mission is to supply data-led insights, accessible tools and exceptional services for more sustainable supply chains. Our solutions enable companies to continuously improve environmental, social and governance (ESG) performance and outcomes.
The role
The purpose of the role is to support Sedex Members (large UK/International retailers) to effectively embed Sedex into their ethical sourcing process, by supporting them with Supplier Onboarding, Audit management and acting as the interface between Sedex and Sedex Members
The role is initially on 12-month basis with potential to continue into a longer contract.
Flexible working with the Sedex office based near St Paul’s with occasional visits to Sedex Members’ office(s) within London.
Key responsibilities
Duties initially within the scope of the role include:
- Contacting suppliers in scope and asking them to register on Sedex, activate their account and complete the Self-assessment questionnaire and establish the links and visibility for the supply chain.
- Performing regular supplier data matching to identify the outstanding actions for suppliers’ registration, linking and Self-assessment questionnaire completion.
- Contacting lapsed suppliers and asking them to activate their account
- Ensure all active suppliers have completed their SAQ to 100% or/and update SAQ every 6 months
- Running risk assessment for registered suppliers and identifying the suppliers in scope for the Audit
- Supporting with drafting the communication to the suppliers about the project and ethical requirements
- Engage with supplier on grievance mechanism to align with the client’s requirements.
- Ensuring Sedex Members’ accounts contains the links with active/existing suppliers that are in line with Sedex Members’ suppliers’ database and removing any outdated links with delisted/not active suppliers.
- Leading on Audit booking and Audit reports visibility on Sedex
- Review and Assess the Audits’ results in line with clients’ assessment/grading criteria.
- Reporting and Analysing Suppliers Audits and Non-compliances data
- Leading on the suppliers’ post Audit compliance process with non-compliances to be closed in timely manner and with derogation process in place where necessary.
- Helping troubleshoot any issues that suppliers may be experiencing with any of the above steps.
- Creating regular updates about the progress on supplier onboarding, Audit management and post compliance process
- Liaising (and escalating if necessary) with Sedex Members’ internal teams on due or overdue Audits, Non-compliances closure, flagged issue, clarifications around SAQ.
- Preparing regular reports with the programs KPI’s, highlighting actions needed from internal teams and suppliers on incompliant suppliers and outstanding Audit issues
- Conducting training sessions/webinars and providing relevant guidance for suppliers in scope
- Engaging with Internal team on suppliers onboarding and escalation process
General expectations and responsibilities to include
- Understanding the needs of the Sedex Member to help them to meet their ethical sourcing objectives in line with Sedex products and services
- Understanding the requirements for suppliers and how they should be met
- Supporting to effectively embed the Sedex system within its organisation
- Identify and report to Sedex PMO team specific Sedex system issues affecting the Sedex Member and their suppliers
- Help to resolve queries/issues relating to the Sedex platform
- Providing updates and ongoing communication with Sedex Relationship Manager
- Engaging with key stakeholders including: Sedex (Helpdesk, PMO team, Supplier Engagement team, Relationship Management, Responsible Sourcing team), Suppliers, appropriate the Sedex Member’s departments
Knowledge, Skills & Experience
Technical skills
- Sedex Advance/New Platform
- Sedex Analytics
- RADAR
- Salesforce
- Microsoft Office (Outlook, Word, Excel, Powerpoint)
- Strong excel skills (pivot table, formulas, vlookup, data matching)
Ethical Audits knowledge
- SMETA Audits
- ETI base code
- Alternative Ethical Audits methodologies
People Skills
- Previous experience in customer-facing roles and engaging with internal and external stakeholders (buyers, technical managers, auditors)
- Collaboration with suppliers and understanding the level of efforts taken to follow the Sedex Member’s ethical requirements
- Engagement with internal Buyers and reginal teams to streamline the processes of supplier approval and ethical compliance
- Multicultural communications: understanding and interpretation within different cultural contexts
- Problem-solving thinking approach to tasks
- Multitasking, liaising with different stakeholders at the same time
culture
At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviours that embody our values of being collaborative, responsible, transparent, quality driven and committed to service excellence.
We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviours built on a foundation of respect and appreciation for diversity in all its forms.
Privacy Policy
Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit. Click here to view our privacy policy
- Department
- Ethical Trade Coordinator (ETC)
- Locations
- UK
- Remote status
- Hybrid Remote
Ethical Trade Coordinator
Loading application form
Already working at Sedex?
Let’s recruit together and find your next colleague.