About Sedex

Sedex is a trusted partner for over 85,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains. Through our platform's powerful data insights and expert guidance, we simplify the management, assessment, and reporting of sustainability performance.

Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is to provide data-driven insights, accessible tools, and exceptional services that support businesses in improving environmental, social, and governance (ESG) performance and outcomes.

The role

The role will provide subject matter expertise on how Sedex tools and services, with a strong focus on SMETA, help customers to meet global human rights and environmental due diligence processes. The role will actively support customer facing and new business teams as well as lead on customer engagement where product and sustainability expertise is required – from establishing new due diligence programmes to advising on how our products support customers to understand and address challenging environmental and human rights risks.

The role will also work with internal teams, customers and prospects and use their HREDD and customer knowledge to lead and manage projects to evolve existing products and develop new ones in response to customer and due diligence requirements.

Main Responsibilities

• Provide customers, prospects and internal teams with expert support on how Sedex products can be used within corporate environmental and human rights due diligence programmes.
• Act as the key touchpoint for customers, prospects and internal teams for queries on product methodology, in particular SMETA, and how best to use Sedex products and services within corporate HREDD programmes.

• Provide training on HREDD requirements and Sedex tools (risk assessment, the SAQs and SMETA) to customers and internal teams.

• Understand current and emerging ESG legislation, with particularly strong expertise on the EMEA regulatory landscape and how this impacts customers and Sedex to ensure that Sedex products are fit for now and future requirements.

• Provide practical recommendations on evolving Sedex products to best serve customers to meet regulatory requirements

• Working with the product teams, own methodology development and maintenance of new and existing products – providing leadership and expertise from initial concept to methodology development to customer roll out and ongoing updates.

• Content development to support the methodology, including supporting documents and overseeing training.

• Lead on the critical and ongoing engagement with EMEA members and key stakeholders to ensure that adoption of Sedex products continues, grows and delivers to stakeholder needs.

• Work in collaboration with the internal stakeholder teams – including Product, Audit Quality, Training and Global customer teams to deliver the most effective tools.

• Use data to measure the effectiveness of Sedex products against business KPIs and explore areas where Sedex tools can be strengthened further.

• Play a leading role in Sedex research that is wide ranging and forward looking to contribute to the strategic direction of SMETA or other products, identifying opportunities for innovation in products - research industry best practice and apply insight and trends to feed into product creation.

• Represent Sedex in external meetings and events, helping to build Sedex reputation and showcasing Sedex as a leading company within the ESG space. Advocate for Sedex products, particularly SMETA, to customers and prospects.

• Problem solve long-term sustainability challenges for customers and Sedex.

Knowledge, Skills & Experience

• A genuine passion for sustainability and ESG.

• 10+ years working in sustainability and supply chains.

• Extensive knowledge of supply chain sustainability, HREDD, audit methodologies, procurement, assessment tools and global macro trends within ESG, and applying this within a business context.

• Experience of managing audit, social compliance and HREDD programmes including strong experience of SMETA and other social audit methodologies.

• Designing and delivering training.

• Advising senior stakeholders and representing a business externally.

• Developing and implementing business strategy with proven results delivering change and meeting KPIs in line with business goals.

• Demonstrated innovative thinking that has led to new outcomes.

• Extensive network and experience within the ESG space and working across cultures collaboratively.

• Ability to plan and manage at both strategic and operational levels.

• Experience of representing companies at events / webinars or other public forums.

Desirable

• Experience of translating HREDD principles into tools and services to understand and/or improve HREDD performance.

• Experience managing multistakeholder groups.

• Experience developing tools for use by multiple stakeholders.

• Experience with sales and upselling to customers and prospects.

Skills

• Strong understanding of corporate HREDD programmes and the principles they are based on (UNGPs, OECD guidelines, ILO conventions etc).

• Knowledge of audit requirements of local legislation, standards and international best practice.

• Excellent stakeholder engagement, facilitation and communication skills.

• Flexibility and the ability to adapt within a fast paced and dynamic environment.

• Strong research, data analysis and critical thinking capabilities.

• Excellent communication and public speaking skills with the ability to translate challenging concepts and requirements to multiple stakeholders.

• Customer and market facing expertise (solving short- and long-term customer problems and leading stakeholder engagement etc).

• An open and participative style with leadership and influencing skills.

• Ability to work within a small, global team, working well cross-departmentally and within a multicultural business.

• Self-motivated and proactive working style able to deliver effectively independently and within a team Fluent in English as well as French and / or Spanish.

Our culture

At Sedex, our approach to business and culture is firmly rooted in our core values, which guide everything we do:

• Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.
• Customer-Driven: We are passionate about delivering exceptional value to our customers. By listening to their needs, understanding their challenges, and continuously adapting our solutions, we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.
• Thinking Creatively: Innovation is at the heart of our work. We encourage creative problem-solving and embrace new ideas that challenge the status quo. This mindset allows us to continuously improve our products and services, offering fresh and effective solutions to complex sustainability and ethical sourcing issues.
• Take Ownership: We empower our team members to take responsibility for their actions and outcomes. Every person at Sedex is encouraged to own their work, make decisions with confidence, and contribute proactively to the success of the team and the business.
• Deliver Results: We are results-oriented and committed to delivering tangible, impactful outcomes for our customers, our business, and society at large.

Our goal is to cultivate a workplace culture where everyone can thrive and be their authentic selves. We prioritize respect and inclusivity, ensuring that all employees feel empowered to contribute, collaborate, and excel. We celebrate diversity in all its forms, recognizing that our strength lies in the variety of experiences, perspectives, and ideas that each individual brings to the table.

By embedding these values into our daily practices, we ensure that we not only meet our business objectives but also create a lasting, positive impact on our people, our customers, and the communities we serve.

Privacy Policy

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